Video Tutorial – This is a quick tutorial on the basics for Google Classroom.
Quick tip:
Once you have joined a class go to your calendar for a quick view of assignments. You will see that your class has a calendar on the left side pane. You can check calendars you want to view or uncheck to remove assignments/events from the view.
Meet disconnects –
Check distance from modem/access point (i.e. Spectrum comes in at basement, student is on 3rd floor)
Video is flashing/colored background – You may have accidentally changed to I/R (Infrared) mode.
On the Join Screen or when in a meeting:
Click the 3 dots
Click Settings
Click Video
Change to Camera Front (do not select I/R!)
Other video or audio issues – If you are experiencing freezing and/or audio issues, you may need to run an update. (This applies to Windows computers and Chromebooks.)
Update Chromebooks –
Click the menu panel on bottom right
Click Settings (gear)
Click About Chrome OS on the left
Click Check for updates
Update Windows –
Where is says “Type here to search” on the bottom left type Check for updates
Disable Extensions –
Reset User Settings –
Click 3 dots on the top right of browser
Click Settings
Click Privacy & Security (or search for restore settings)
Scroll all the way to the bottom
Click Advanced
Scroll all the way to the bottom
Click Restore settings to their original defaults
Click Reset Settings.
For Google Meet issues, please contact jgraham@westportschools.org or call 774-309-3384.